Walmart Marketplace Fulfillment for Seller-Fulfilled Orders

Yes. When you ship an order yourself instead of sending stock into Walmart's network, a 3PL can do the shipping for you. At Marketplace Prep your Walmart orders flow into ShipHero, are picked and packed in our Fort Worth warehouse, and ship on a carrier label bought in ShipHero, with the tracking number sent back to the Walmart order. The shipping method and handling time you set in your Walmart seller account are agreed with us before the first live order.

Walmart's published Seller Performance Standards include an On-Time Delivery Rate of 90% or above, a Valid Tracking Rate of 99% or above, a Cancellation Rate of 2% or below and a Late Shipment Rate of 5% or below. Those are Walmart's rules, measured on your seller account, and Walmart publishes the current values in Walmart Marketplace Learn, so check there before you plan around a number on any third-party page. We do not promise those results. We control the warehouse part: shipping inside the window we agree with you, putting a valid tracking number on every package, and keeping the stock count accurate so an order is not canceled for a unit that was not on the shelf.

With seller-fulfilled orders you keep the inventory and ship each order yourself, which is the work we do for you. With Walmart Fulfillment Services, you send inventory to Walmart's fulfillment network and Walmart stores, packs and ships the orders. We handle both sides of that line: we ship seller-fulfilled Walmart orders from our warehouse, and we offer WFS prep, the labeling and packing work done before inventory goes to Walmart. Many sellers receive stock here once, send part of it on to Walmart through WFS and keep the rest on our shelves for the orders they ship themselves.

No. We ship standard seller-fulfilled Walmart orders and we do not run or enroll you in a Walmart delivery program or badge. If a badge on your listings is a requirement for your catalog, we are not the right fit for that part of it today. Your delivery promise on a listing comes from the shipping settings in your Walmart seller account, and we ship against what you set there.

Yes. Each channel gives the same product its own SKU, so we keep the physical stock on one master product in ShipHero and map each channel SKU to it as a kit of one. A Walmart order, an Amazon merchant-fulfilled order and a Shopify order for the same item then draw down the same count. The channels also carry different performance targets, so we agree the ship window for each one separately instead of assuming one setting fits all of them.

That depends on the carrier service chosen and the shopper's ZIP code, so we do not quote a single number. From our Fort Worth warehouse, UPS Ground and USPS Ground Advantage reach most of the U.S. in three business days or less by their published service standards, and USPS Priority Mail is two to three days across the lower 48. Those are carrier standards, not promises. Use the quote tool for a ZIP-level answer, and keep in mind that Walmart measures On-Time Delivery against the expected delivery date, so the service level you set should match the date you show shoppers.

We count volume in orders across every channel we ship for you, and there is no ceiling. The floor is about 30 orders a month, since we are a fulfillment operation and your products should be shipping, not sitting. Walmart orders can be your whole account or one channel beside others, and the first call covers your order profile and how much storage your catalog needs.